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General Information and Services of the Chapter 13 Trustee


Marilyn O. Marshall is a Chapter 13 Standing Trustee in the Northern District of Illinois, Eastern Division. Mailing Address:
Office of the Chapter 13 Trustee
Marilyn O. Marshall
224 S. Michigan, Suite 800
Chicago, IL 60604

Phone Numbers:
Voice(312) 431-1300
Fax(312) 431-1656


Public Hours:
Monday through Thursday8:30 A.M. to 5:00 P.M.
Friday8:30 A.M. to 4:00 P.M.


Send Chapter 13 Payments To:
Debtor Payments and Employer Payments Lockbox
Marilyn O. Marshall
Chapter 13 Trustee
P.O. Box 2031
Memphis, TN 38101-2031
Or submit payments online via:        E-Pay


United States Trustee Address and Phone Number:
Office of the United States Trustee
Dirksen Federal Court House
219 S Dearborn St Rm 873
Chicago, IL 60604
(312) 886-5785

Clerk's Address and Phone Number:
Clerk of the Bankruptcy Court
219 S. Dearborn, Room 710
Chicago, IL 60604
(312) 435-5694

Judges (Marshall cases)PhoneChambersCourtroom
Timothy A. Barnes(312) 435-5646Rm 748Rm 744Schedule
A. Benjamin Goldgar(312) 435-5642Rm 638Rm 642Schedule
LaShonda A. Hunt(312) 435-6868Rm 756Rm 719Schedule
Deborah L. Thorne(312) 435-5644Rm 668Rm 613Schedule


Other Chapter 13 Trustees in the Eastern Division:
Glenn StearnsTom Vaughn
801 Warrenville Road, Suite 650
Lisle, IL 60532-4350
(630) 981-3888
55 E Monroe St, Suite 3850
Chicago, IL 60603
(312) 294-5900


OUR MISSION

Through our administration of Chapter 13 cases, we assist and support the bankruptcy community, including debtors, creditors, attorneys and the judiciary.

We perform the statutory duties of a bankruptcy trustee, furnish accurate and timely information, and facilitate communication.

Through our efforts we

We provide quality service which satisfies customer needs in a consistent and dependable manner.


Chapter 13 Explained

Chapter 13 of the Bankruptcy Code provides a set of tools for individuals with regular income to repay their debts, using future income to fund a
plan approved by a bankruptcy judge.

The Chapter 13 Trustee

Marilyn O. Marshall is appointed as standing trustee and supervised by the U.S. Trustee Program, which is part of the U.S. Department of Justice. Marilyn O. Marshall is one of three standing trustees appointed to administer all the Chapter 13 cases initiated in this region of Illinois. The trustee offices are private businesses funded by administrative fees taken on the money disbursed to creditors on behalf of debtors filing Chapter 13 cases.

Overview of a Chapter 13 Bankruptcy Case

StepAction
1Voluntary petition
2Judge and trustee assigned to case
3Trustee sends notice of bankuptcy to creditors
4Debtor begins plan payments to the trustee
5Creditors file proofs of claim
6§341 meeting
7Confirmation hearing
If...Then...And...
Case is confirmedTrustee pays creditorsDebtor and trustee are discharged
Case confirmation is deniedCase is dismissedTrustee is discharged


OUR SERVICES

Confirmation Process

The mission of our office is to serve the bankruptcy community, including debtors, creditors, attorneys, judges and the clerk of the court. The Confirmation Process supports the bankruptcy community by performing the statutory duties of a bankruptcy trustee, aiding in the successful completion of chapter 13 plans by debtors and by enhancing the value of bankruptcy administration through quality service.

The confirmation process includes:


Financial Administration

Financial administration includes the following processes:

Disbursement Process

The focus of the disbursement process is providing accurate and timely repayment to creditors under the guidelines established by the bankruptcy code and the U. S. Trustee program. Our office disburses funds to creditors on the third Friday of each month. Creditors can find out about receiving their payments via Electronic Fund Transfer.

Plan Administration

The plan administration process includes:

Internal Operations

The focus of internal operations is maintaining office facilities and equipment. This includes:

Budget and Audit

The focus of the budget and audit processes is meeting the guidelines established by the U. S. Trustee program. Internal audit controls are established and maintained in order to preserve the accuracy and integrity of our financial data.


Customer Services

The mission of our office is to serve the bankruptcy community-debtors, creditors, attorneys and the judges and staff of the Bankruptcy Court. Our organization's success depends on quality customer service, which is everyone's responsibility.

Quality customer service satisfies customer needs in a consistent and dependable manner. It is the customer's perception of how good the service is that counts. The measurement is customer satisfaction.


Technology Services

The mission of our office is to serve the bankruptcy community, including debtors, creditors, attorneys, judges and the clerk of the court. Technology Services establishes and maintains information systems. These systems support our employees who provide accurate and timely information to the bankruptcy community.



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Office of the Chapter 13 Trustee


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